Contact Details & The Music Room

Home Telephone: 01661 83 55 88
Mobile Telephone: 07976 823 564
Main Email: richard@rhannam.orangehome.co.uk


A Relaxed Place To Learn
Number Of Lessons Given - 5000+ as at Feb 2010

Monday, March 31, 2008

April Newsletter, Survey & Revised Contract

Key~Skills Music News - April 2008
Note: I will email a Word copy of this news on request

Pupils’ Concert
We are overdue for another Concert & I propose to hold one at, the now beautifully re-furbished, Prudhoe Golf Club during the school Summer holidays. This is a night for all the family & friends. However, some of you may will be away at some point during the Summer. Therefore, before I book a date at the Club, could you please provide the following information:
We would like to attend the Concert: Yes □ No □
We are not available on the following dates:……………………………………………………………………………………………
Approximate number of people attending: …………………………………………………….

Cancellations
During the last year or so, cancellations on the day of the lesson have increased. In a few cases, pupils have cancelled at the last minute or failed to turn up at all. I am sure you can understand that this causes great inconvenience as I organise my days around the lesson schedule. In the past, I have been flexible & rarely applied the charges, and other terms, as shown in the contract & I may therefore have contributed to this problem. However, I have had to review the contract terms & I will be enforcing them strictly in future. I appreciate that lessons have to be cancelled but you may be able to avoid the charges by re-arranging the lesson to another day in the same week. That cannot be always guaranteed of course.

Bank Holidays & School Holidays
The only Bank Holidays I do not teach are Christmas, Boxing & New Year’s Day. Usually, I am available for all other Bank Holidays. During school holidays, I am happy to try & re-arrange lessons for you at earlier times on the day of the lesson, or maybe other days if available.

Lesson Planning
It is always useful for me to know what times pupils are available for lessons other than the normal scheduled time. Please indicate your preferences on the attached timetable & return it to me.

Pricing
I first set my lesson fees nearly 5 years ago. Since then, I have only increased prices once, in January 2006. I have therefore applied a small increase to current prices simply to try & keep pace with inflation. These increases will take effect from 08.04.2008 but do not affect lessons already prepaid.

Parent/Pupil Survey
My aims are to be professional and reliable at all times & to make sure that the valuable process of learning music is fun. Pupil numbers have expanded since I started Key~Skills Music in 2003 & I have given close to 4000 lessons in that time. So, I’d like to find out how I’m doing & whether there are other things I can do to improve my services. Please therefore complete the attached survey form & return it to me. Once all the forms have been returned, I will provide you with the results.

Finally
In summary of the above, please read the attached revised teaching contract very carefully & return the following information to me as soon as possible:

- Pupils’ Concert information
- Preferred lesson times form
- Satisfaction Survey & Practice Record question
- Signed copy of the teaching contract

If you do have any questions, please contact me immediately. Thank you very much for your support &, to all pupils, enjoy your music & don’t forget to practice a little bit every day. Remember: If we set out to learn from our mistakes, we will never run out of study material.

Best wishes,
Richard

Copyright-Richard Hannam t/a Key~Skills Music™ Tel: 01661 835588 Mobile: 07976 823564 Email: rjh47@tiscali.co.uk
-------------------------------------------------------------------------------------------------
Preferred Times

TIME MON TUE WED THU FRI SAT
15.00
15.15
15.30
15.45
16.00
16.15
16.30
16.45
17.00
17.15
17.30
17.45
18.00
18.15
18.30
18.45
19.00

If there any other days/times you prefer, not shown above, please write them here:
…………………………………………………………………………………………………………………………………………………….

Satisfaction Survey

Pupil Name(s): ……………………………………………………………………………………………………………………….

Tick the boxes with your score where 1 = Worst and 10 = Best
QUESTIONS
1, 2, 3, 4, 5, 6, 7, 8, 9, 10
Reliability of Teacher
Knowledge of Teacher
Quality of Teaching
Attitude of Teacher
Quality of Materials Used
Flexibility of Lessons
Teaching Environment
Overall Value For Money

Any other comments or suggestions:……………………………………………………………………………………. …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

Would You Support The Use Of A Daily Music Practice Record?
Yes □ No □
Comments:……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

Key~Skills Music™ - Terms & Conditions
Richard Hannam, 15 Redwell Court, Prudhoe, Northumberland, NE42 5NY
Tel: 01661 835588 Mob: 07976 823564 Email: rjh47@tiscali.co.uk

Fees & Other Services
· Lessons at teacher’s home per pupil:
- £10 per half hour or £19 per hour per pupil
· Lessons at pupil’s home per pupil (if available):
- Up to 30 miles return: £12 per half hour or £22 per hour per pupil plus 15p per mile
· Block of six lessons:
- £55 (6 half hour lessons) or £105 (6 one hour lessons)
- Overdue weeks will be charged at the single lesson rate
· Other Concessions:
- Discounts are available for families & OAP’s. Details on request.
· Grade Studies – ABRSM or similar
- Any of the applicable rates above plus £1 per half hour lesson or £2 per one hour lesson
· Music books & other materials:
- Charged at purchase price where applicable
· Assistance with purchasing instruments, music & accessories:
- No charge

Payment Terms
· Single lessons:
- Payable two weeks in advance. Unused lessons 3 weeks after payment will be forfeit
· Block bookings:
- Payable 6 weeks in advance. Unused lessons 8 weeks after payment will be forfeit
Cancellation & Cessation of Lessons
· Cancellation of lesson with less than one hour’s notice:
- Full price of lesson will be charged
· Cancellation on day of lesson with more than one hour’s notice:
- £5 charge unless re-arranged, if available, to another day in the same week
· Cancellation on day before lesson or earlier:
- No charge
· Cessation of lessons:
- One week’s notice is required by pupil (or parent/guardian if under 18) or teacher

Agreement
I have read, understand & accept the above terms & conditions.
Pupils aged under 16 years old should be accompanied during lessons by a responsible adult.
I have seen a copy of the teacher’s current Criminal Records Bureau report.
Subject to one week’s notice, these terms may be varied from time to time.

First pupil’s name: ………………………………………………
Pupil or *Parent/Guardian’s Signature: ………………………………………………
Second pupil’s name: ………………………………………………
Pupil or *Parent/Guardian’s Signature: ………………………………………………
Address: ………………………………………………
………………………………………………
………………………………………………
………………………………………………
Teacher’s Signature: ………………………………………………
Date: ………………………………………………

*Signature required if pupils are aged under 18 years old.
Copyright-Richard Hannam t/a Key~Skills Music™ - Document created 10.08.03. Revised 31.03.08